Definition: Families and school staff engage in regular, two-way, meaningful communication throughout the transition process.
Top Ten Tips, Ideas to Improve Parent-to-Professional Communication, from the Pacer Center
Parent Keys to Success in the Parent-School Partnership, from the Pacer Center. PDF, 3 p., 2004.
The Council for Accreditation of Educator Preparation (CAEP) has a free online Family Engagement Course consisting of three modules that teach 1) the importance of family engagement; 2) making parent phone calls, and 3) parent-teacher conferences. The first two modules will be particularly useful in transition planning. The modules have readings, videos and quick activities, and take 15-30 minutes to work through. You can bounce around the topics and dive into what interests you most. They feel more like an interactive book than an online course. Direct link to the modules (You have to take a two question survey first – just pick the choices closest to your role.)
The Importance of Good Communication Skills: Strategies for Team Building, blog article from education.com
How to conduct difficult conversations:
- Managing Difficult Conversations, a 9-minute instructional video plus a discussion guide/workbook from the Lean In website
- Difficult Conversations: Nine Common Mistakes, from Harvard Business Review
- We Have to Talk: A Step-by-Step Checklist for Difficult Conversations, from consultant Judy Ringer
- Being Heard: 6 Strategies for Getting Your Point Across, from consultant Judy Ringer
Protocols are guidelines for conversations and discussions. The National School Reform Faculty has developed a whole series of protocols for different situations and needs:
- Why protocols? from the National School Reform Faculty. PDF, 1 p., undated.
- Considerations for Responsive Facilitation, a checklist for a facilitator from the National School Reform Faculty. PDF, 2 p., undated.
- A master list of protocols from the National School Reform Faculty. You’ll need to create a free account to see the protocols.