Ten Ways to Have a Better Conversation

Conversational competence may be one of our most under-taught skills. A radio host shares 10 useful rules for having better conversations, among them: honesty, brevity, clarity and a healthy amount of listening.

https://www.ted.com/talks/celeste_headlee_10_ways_to_have_a_better_conversation
April 2016 Video of the Month
11:44-minutes